Reviews for GARRATTS DAMP & TIMBER, ABBOTS LANGLEY
1/5 from 2023
3 years ago
3 years ago
Disgusting company, the director sacked my partner two weeks before Christmas as he claimed there was not any further work, bear in mind he was employed for a full time position and doing well there.
My partners work stood out, he worked extremely hard and was happy.
He got on well with everyone however certain people who were close to the director did not like my partner because he called those people out for being lazy and not doing enough work/doing the work properly.
Suddenly those same people decided to tell this director untrue things which led to him taking a dislike to my partner, he was called into meetings and everyone started to treat him differently.
Instead of being professional and hearing both sides the director decided to side with his mates, message my partner two weeks before Christmas claiming theres no work leaving the innocent person in all of this jobless for absolutely nothing.. with two children to care for.
My partners work was not good enough apparently? Thats odd because he completed lots of work to a high standard in high end properties and yet it was not up to standard?hmm.
The director then had the nerve to contact my partner asking him to help with a week’s work before Christmas although he left him jobless.
People also warned my partner that he liked to randomly sack people just before Christmas because it suits him
5/5
3 years ago
3 years ago
We had work done a year ago before Christmas in 2022 and life got the better of me with not posting a review sooner! They did great work and went above and beyond to help get the job done, which ended up being more complex than we first thought. Little hiccups which are always likely to happen when dealing with these sort of jobs were managed fairly and reasonably and the guys on the site - Shane primarily & Chris and a few others - were very very helpful and hard working. The admin and accounts staff were also very helpful :-)
5/5 from Nick
3 years ago
3 years ago
I couldn’t recommend them more. Reliable, professional & knowledgeable. They went above and beyond, they not only did a brilliant job but they were quick, efficient and made sure my house was left clean and tidy after. A brilliant company and the men that did the work were an absolute pleasure, kind, considerate and did a very good job. Thank you Garratts
5/5 from Reena
3 years ago
3 years ago
They were very professional and polite. They were prompt and efficient and made sure everything around was protected from the dust. I highly recommend this company and am glad to have used them. I don’t think anyone else would’ve been this tidy. It’s only been a week but we are excited to see the results going forward.
4/5 from Pradeep
3 years ago
3 years ago
Garratts - I found to be a highly professional, courteous and helpful Company to deal with. The damp proofing their skilled and friendly Operators carried out was without any hitch or shortcoming. I am happy to recommend Garratts as their office staff, Management and Operators are just the people any Customer would wish for.
1/5 from Jazz
3 years ago
3 years ago
The team were a lovely bunch and punctual. But two years after the work was completed the damp remains. The company have quoted double the price to do more work beyond the scope of the initial quote. I could not recommend this company.
5/5 from Pritesh
3 years ago
3 years ago
Garratt's Damp exceeded all expectations with their exceptional service. From the moment they assessed the issue to the completion of the work, their professionalism and expertise shone through. The team tackled the damp problem efficiently, delivering a flawless result. What truly sets them apart is their commitment to timeliness without compromising quality. The work was completed well within the promised timeframe, showcasing their dedication to customer satisfaction. I highly recommend Garratt's Damp for their outstanding workmanship, reliability, and the peace of mind they bring to any damp-related concerns. Trust them to transform your space into a dry, secure haven.
5/5
3 years ago
3 years ago
absolutely brilliant firm, would highly recommend. The surveyor was on time, extremely polite, professional and very knowledgeable. He gave me practical solutions to try before having to resort to major work being undertaken. This firm has restored my faith in finding a genuine business and i would definitely use them if i need to in the future.
5/5 from Hannah
3 years ago
3 years ago
We’ve used Garratt’s twice and would without doubt recommend them. Great service, a good price and a very polite and professional team. They are knowledgeable and thorough and provided a detailed survey and quote so everything was clear up front.
5/5 from Josh
3 years ago
3 years ago
Garratt’s really went above and beyond to provide us with an excellent woodworm treatment service. Throughout the process they were incredibly easy to deal with. They sent a surveyor quickly, identified the issue and quoted very competitively. We needed to sync the treatment with floor sanding work and were particularly worried about any damage to the floorboards. They sent a senior member of the team to lift the boards himself, to put our minds to rest, and they really thought through their approach to the job to avoid having to cut even a single extra board. The team on site were prompt, efficient and friendly. We couldn’t be happier — huge thanks to Wayne in particular, your approach made us feel so much more comfortable, and made a stressful situation feel a lot easier!